CamScan Privacy Policy

This Privacy Policy explains how CamScan ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile document scanning application ("CamScan" or the "App").

1. Information We Collect

When you use CamScan, we may collect the following information:

Information You Provide

• Scanned Documents: The documents you scan using the app (stored locally on your device)
• Contact Information: If you contact support, we collect your email address and message
• App Preferences: Your settings and preferences within the app

Information Collected Automatically

• Device Information: Device type, operating system version, and app version
• Usage Data: How you use the app (features used, frequency of use) for analytics
• Technical Data: Crash reports and performance data to improve the app

Camera and Storage Access

CamScan requests access to:

• Camera: To scan documents using your device's camera
• Storage/Photos: To save scanned documents and import existing images
• Microphone (optional): Only if you use voice commands or audio features

You can change these permissions in your device settings at any time.

2. How We Use Your Information

We use your information to:

• Provide and maintain the scanning functionality
• Improve and optimize the app's performance
• Respond to your support requests
• Fix bugs and technical issues
• Analyze usage patterns to enhance features
• Ensure security and prevent fraud

3. Document Storage and Privacy

Local Storage

• Scanned documents are saved in your device's local storage
• You have full control over your documents
• Documents remain on your device unless you choose to share or export them

Cloud Storage (Optional)

If you choose to use cloud storage services (like iCloud, Google Drive, Dropbox, etc.):

• You manually initiate the upload
• Documents are transferred directly to your chosen cloud service
• We do not have access to documents stored in third-party cloud services

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in these situations:

Service Providers

We may use trusted third-party services to:

• Analyze app usage (analytics services)
• Handle crash reporting
• Process support requests

These providers only receive anonymized or aggregated data.

Legal Requirements

We may disclose information if required by law or to protect our rights.

5. Data Retention

We retain your information only as long as necessary:

• Scanned Documents: Stored on your device until you delete them
• Analytics Data: Retained for up to 24 months
• Support Communications: Kept for up to 3 years for reference
• Account Information: Until you request deletion or close your account

6. Your Privacy Rights

Depending on where you live, you may have rights including:

Access and Control

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of data processing for certain purposes

How to Exercise Your Rights

To exercise your privacy rights, contact us at support@ussd.tn

Do Not Track

Our app does not respond to Do Not Track signals as there is no standard for mobile apps.

7. Security

We implement reasonable security measures to protect your information:

• Data encryption where appropriate
• Secure data transmission
• Regular security assessments
• Limited access to personal information

However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

CamScan is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date and may provide in-app notifications.

Your continued use of the app after changes constitutes acceptance of the updated policy.